Refund policy

Returns

Due to the handmade nature of our pieces, we do not accept returns, refunds, or exchanges.

Each item is carefully crafted by hand, which means slight variations in shape, color, and glaze may occur, these are part of the uniqueness and charm of handmade ceramics ♡

Damages & Issues

Please inspect your order once you receive it and contact us immediately at pazthebrand@gmail.com if your item is damaged, defective, or if you received the wrong order.

To help us resolve the issue as quickly as possible, please include:

• Your order number
• Photos of the item(s) and packaging
• Your email address and phone number

We'll do our best to make it right as soon as possible.